Customer Service Agent

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Website Thrivas Staffing Agency

A medical supply company located in Boca Raton, 33428 is currently hiring a Customer Service Representative. $15.00 – $18.00/hr. HOURS: Monday through Friday 9:00 a.m. to 6:00 p.m. Some overtime is available (but not required). O/T is offered through extended hours or weekends. This is an established medical supply company and laboratory with a small customer service department. The office offers a friendly and professional environment with a casual dress code. The Customer Service Representative (or CSR) will take inbound calls from individual and business customers inquiring on a purchase. Calls will include troubleshooting logistics or shipping issues or delays, updating product orders, etc. General customer service inquiries. NO SALES. NO Telemarketing. NO outbound. Minimum Requirements Must have an exceptional phone voice Ability to remain calm during frustrating calls Customer Service skills Basic clerical skills

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