Customer Service – Collections Representative

Website Thrivas Staffing Agency

A large company is currently hiring a Customer Service – Collections Representative. The position is full time and permanent. The office is open Monday through Friday and provides some flexibility in the schedule. The company provides full benefits after a short probationary period. Regular opportunities for pay increases and advancement.

The business is hoping to find an agent who is firm, but kind, and has the company’s best interest in mind while trying to keep a positive balance with the consumer.

The Collections Representative will call previous customers who have either purchased products or services for their residential or commercial property. Document each call and outcome in the system. Negotiate repayment plans, accept payments, attempt to collect full payment or partial payment on every call. You will perform data entry and forward settlements to the corporate bookkeeper for approval. Forward delinquent accounts past 90 days to outside legal counsel.

Comfortable working on the phone
Organized, efficient and self motivated
Type at least 30 wpm
Intermediate computer skills

All job searches are kept confidential. We will never contact your current or former employers, or send your resume to a company, without your consent.

Please note that we do not post all of our jobs on our website. If you apply to this job our recruiters will conduct a job search for you based on all of our jobs.

Search for another job below

Thrivas is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status.

By submitting your information you will automatically be signed up for Job Alerts and The Career Blog. The emails will provide you with career insights powered by Thrivas. You may click the unsubscribe link on the emails if you would like to be removed from the Job Alerts and The Career Blog email list.

This job may not be available at the time of your resume submission, however, we are always accepting new applicants.