Thrivas Staffing Agency
Appliance company is currently hiring several customer service representatives for their onsite CSR department. The position is full time and will provide paid training and some benefits. Starting pay is up
Appliance company is currently hiring several customer service representatives for their onsite CSR department. The position is full time and will provide paid training and some benefits. Starting pay is up to $16 per hour depending on experience. Regular opportunities for performance based pay increases.
The ideal applicant will have several years of customer service call center experience or had previously worked as an administrative assistant or similar role.
The customer service representatives take calls from both our customers as well as service technicians. You will be responsible for answering high inbound customer inquiries regarding service appointments, update of contact or customer information and performing data entry.
You will also be asked to create service orders, forward orders to technicians as well as update accounts when technicians call in. Other duties are basic clerical or administrative in nature; accept payments, create invoices, etc.
- You must enjoy working on the phone
- Customer Service orientated
- Able to clearly communicate over the phone
- Type 30 wpm
Your job search will be kept confidential. We will not contact your current or past employer(s) in regards to your job search without your authorization.
Please note that not all of our open positions are posted on our website. It is a good idea to submit your resume even if your desired job is not listed. THRIVAS is a leader in staffing and recruiting services. With our knowledge and experience we are often able to fill our client job orders prior to posting the position online. If your resume is in our database, you will be considered for job opportunities that may never be posted online or readily known to the general public. This job may not be available at the time of your resume submission, however, we are always accepting new applicants and upon your resume submission our recruiters will conduct a job search for you based on our current and future openings.