Thrivas Staffing Agency
Large furniture company is currently hiring a Customer Service Representative for their small call center. The position is full time and is a permanent opportunity within the company. The company
Large furniture company is currently hiring a Customer Service Representative for their small call center. The position is full time and is a permanent opportunity within the company. The company provides full benefits that include medical, dental, vision, PTO and a matching 401k. They also provide discounts on company products (furniture, patio and fixtures) to all employees! Starting pay is up to $18 per hour depending on experience.
The position hours are Monday through Friday from 8:30 a.m. until 5:30 p.m. and 1 Saturday every month. Saturday schedule is from 9:00 a.m. until 3:00 p.m. and is very flexible.
The ideal applicant will have experience working as a call center customer service representative or a receptionist. This position will eventually require some basic accounting duties and you must have intermediate math skills.
The CSR is responsible for answering customer calls regarding delivery or shipment of purchased products. Rescheduling delivery drivers for drop-off, coordinating pickup for returned items as well as accepting loan payments, explaining warranty details for various products, etc. This position may also prepare invoices and provide refunds when applicable. You will coordinate closely with the front office, sales team and warehouse. Applicants with basic accounting experience or have worked in an inventory control CSR position are strongly encouraged to apply.
- No less than 2 years of professional experience
- Recent professional employment
- Type no less than 35 wpm
- Articulate and able to clearly communicate over the phone
- Intermediate accounting/math skills
- Able to work full time
- Reliable attendance
- Positive attitude with a friendly and outgoing personality
Your job search will be kept confidential. We will not contact your current or past employer(s) in regards to your job search without your authorization.
Please note that not all of our open positions are posted on our website. It is a good idea to submit your resume even if your desired job is not listed. THRIVAS is a leader in staffing and recruiting services. With our knowledge and experience we are often able to fill our client job orders prior to posting the position online. If your resume is in our database, you will be considered for job opportunities that may never be posted online or readily known to the general public. This job may not be available at the time of your resume submission, however, we are always accepting new applicants and upon your resume submission our recruiters will conduct a job search for you based on our current and future openings.