Thrivas Staffing Agency

Mid-sized office solutions company is needing highly-skilled customer service representatives to handle customer comments and questions, resolve situations, promote services, and help retain the current customer

Mid-sized office solutions company is needing highly-skilled customer service representatives to handle customer comments and questions, resolve situations, promote services, and help retain the current customer base. The starting pay is up to $18 per hour, plus performance bonuses.

Responsibilities may include(but not limited to):
Promote positive work spirit and attitude
Build positive relationships with clients and coworkers
Assist customers in need of technical assistance
Monitor service calls and assign technicians for service calls
Handle other duties as assigned

Requirements:
High School diploma or equivalent
Experience working with Windows and Microsoft systems
Ability to handle stress and multitask multiple different customer requests at all times
Excellent written and oral communication skills
Proven ability to research and seek out information for customer questions

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