Thrivas Staffing Agency
Small medical company is currently hiring an inbound Customer Service Representative. This is a full time position. Office hours are Monday through Friday from 9:00 a.m. until 5:00 p.m. The opportunity is a
Small medical company is currently hiring an inbound Customer Service Representative. This is a full time position. Office hours are Monday through Friday from 9:00 a.m. until 5:00 p.m. The opportunity is a permanent role within the company. Some benefits are offered after the successful completion of a 120 day probationary period. The starting pay is up to $16 per hour, depending on experience.
The ideal applicant will have experience providing customer service for a medical equipment facility or be knowledgeable about basic medical insurance coverage. Experience in medical is not required to qualify. Applicants must have intermediate computer skills and professional experience working on the telephone with customers.
The Customer Service Representative will answer calls, greet clients and log purpose for each call. Verify and update account contact info, billing information and previous purchase history. You may be asked to research or troubleshoot issues and return customer call at a later time. This position performs extensive data entry.
1+ year of professional experience
Experience providing customer service
Intermediate computer skills
Type 35 wpm or greater
Your job search will be kept confidential. We will not contact your current or past employer(s) in regards to your job search without your authorization.
Please note that not all of our open positions are posted on our website. It is a good idea to submit your resume even if your desired job is not listed. THRIVAS is a leader in staffing and recruiting services. With our knowledge and experience we are often able to fill our client job orders prior to posting the position online. If your resume is in our database, you will be considered for job opportunities that may never be posted online or readily known to the general public. This job may not be available at the time of your resume submission, however, we are always accepting new applicants and upon your resume submission our recruiters will conduct a job search for you based on our current and future openings.