Thrivas Staffing Agency
Airline customer service call center is currently hiring an experienced Customer Service Representative. The position provides a generous benefits package that includes medical, dental
Airline customer service call center is currently hiring an experienced Customer Service Representative. The position provides a generous benefits package that includes medical, dental, vision, 401k, PTO, discounted flights and other incentives! Starting pay is up to $20 per hour depending on experience.
The airline is currently hiring multiple customer service agents for several full time job openings within the call center. The ideal applicant will have extensive customer service experience and be interested in finding a long term career with the airline. Bilingual is not required however applicants that are multi lingual are given high priority. Individuals that speak Spanish, Portuguese, German, Russian, Dutch, Japanese, Chinese or Mandarin are encouraged to apply.
The CSR is responsible for answering inbound calls as well as making outbound calls regarding a customer inquiry that was not rectified on the initial call. You will assist with questions regarding scheduled flights, changing flights, baggage questions, carry-on luggage, and more. It is important you notate each call accurately and clearly. Troubleshoot any flight delays or issues and assist each flyer in reaching their desired destination. This position is a vital role within the airlines organization and they are hiring only the best. You must be professional, friendly with an outgoing personality who is able to provide detailed and precise information as well as maintaining your professionalism during difficult situations.
Your job search will be kept confidential. We will not contact your current or past employer(s) in regards to your job search without your authorization.
Please note that not all of our open positions are posted on our website. It is a good idea to submit your resume even if your desired job is not listed. THRIVAS is a leader in staffing and recruiting services. With our knowledge and experience we are often able to fill our client job orders prior to posting the position online. If your resume is in our database, you will be considered for job opportunities that may never be posted online or readily known to the general public. This job may not be available at the time of your resume submission, however, we are always accepting new applicants and upon your resume submission our recruiters will conduct a job search for you based on our current and future openings.