Thrivas Staffing Agency
Established telecom company is currently hiring a data entry clerk. The position is full time and a permanent opportunity within the company. They will provide benefits after a 90 day probationary
Established telecom company is currently hiring a data entry clerk. The position is full time and a permanent opportunity within the company. They will provide benefits after a 90 day probationary period. Benefits include medical, dental, vision, 401k, paid time off, long term life & disability and other incentives. Starting pay is up to $15 per hour depending on experience.
The ideal applicant will have previous I.T. Help Desk ticket experience or have worked online customer service for a technology company or busy online retailer. Applicants interested in this position must be comfortable working on the computer all day and have exceptional typing skills and an attention to detail. Individuals who are interested in finding a job opportunity that allows for career growth into an Information Technology or Customer Service Help Desk role are strongly encouraged to apply.
The Data Entry Clerk is responsible for receiving requests for technical assistance from customers. The data entry clerk is responsible for opening requests and submitting into companies ticketing system for the Help Desk technicians to review. The data entry clerk will review each open ticket to see outcome from help desk (did they fix problem or does it require a coordinate call to customer, etc.) The clerk then emails response to customer to ensure they are provided with exceptional customer service and receive the updates. You must be organized and focused on each ticket being closed out quickly.
Your job search will be kept confidential. We will not contact your current or past employer(s) in regards to your job search without your authorization.
Please note that not all of our open positions are posted on our website. It is a good idea to submit your resume even if your desired job is not listed. THRIVAS is a leader in staffing and recruiting services. With our knowledge and experience we are often able to fill our client job orders prior to posting the position online. If your resume is in our database, you will be considered for job opportunities that may never be posted online or readily known to the general public. This job may not be available at the time of your resume submission, however, we are always accepting new applicants and upon your resume submission our recruiters will conduct a job search for you based on our current and future openings.