Entry-Level Customer Service Representative

Website Thrivas Staffing Agency

General contractor is currently hiring a Customer Service Representative. This is a full time position Monday through Friday from 9:00 a.m. until 5:30 p.m. The company provides some benefits after a 90 day probationary period that include paid time off and generous paid holiday schedules.

You must be able to clearly communicate in both languages over the phone. The ideal applicant will have previous experience working as a customer service representative in a call center or a front desk receptionist accustomed to working a busy phone system.

The CSR is responsible for answering inbound calls from homeowners requesting information or to schedule an appointment for an estimate. Calls are usually regarding internal remodeling or repairs. Experience with construction terminology is not required but is helpful The company will provide paid training. Schedule appointments for owner and sales team; update team every day for canceled or rescheduled appointments. You will gather all estimate or job bids from sales team and perform data entry into system regarding customer information and estimate details.

Requirements
High School Diploma or GED
Basic computer skills

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