Member Services Representative (Customer Service)

Website Thrivas Staffing Agency

Financial company is currently seeking new member service representatives for their growing office. The hours are Monday through Friday from 8:30 am to 5:30 pm. Applicants must have prior customer service experience and a strong work ethic. The starting pay is up to $17 per hour, depending on experience. There are benefits available after a 90 day probationary period. This is a growing office with opportunities for career advancement.

As a member services representative you will answer incoming phone calls from clients and answer their questions appropriately. Provide product and service information to clients and follow up if necessary. Transfer clients to appropriate departments if necessary.

Requirements:
Strong customer service skills
Ability to learn quickly and adapt to work situations
Excellent work ethic and good attitude
Must be organized and detail oriented
Experience in a call center environment is preferred, not required

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