Thrivas Staffing Agency
Busy call center is currently hiring several experienced Customer Service Representatives. The company provides very flexible schedule to work around school schedules, other employment, etc. They are
Busy call center is currently hiring several experienced Customer Service Representatives. The company provides very flexible schedule to work around school schedules, other employment, etc. They are currently offering day shifts, evening shift and weekend shifts.
The call center provides customer service for a large nationwide retailer. The call center is open from 7:00 a.m. until 10:00 p.m. Monday through Friday and weekends from 8:00 a.m. until 7:00 p.m. Bilingual applicants are strongly encouraged to apply however Spanish is not a requirement to be considered. Individuals should have some experience working in a call center, retail customer service role or similar.
The CSR is responsible for answering inbound calls from customers. Calls typically involve tracking a shipment, canceling an order or individuals needing assistant with making an online purchase order. You will assist customers, take payment over phone and trouble shoot any errors or issues for customer. You must be friendly, understanding and focused on providing assistance to resolve any complaints. You will perform data entry updating accounts and logging calls into system.
Your job search will be kept confidential. We will not contact your current or past employer(s) in regards to your job search without your authorization.
Please note that not all of our open positions are posted on our website. It is a good idea to submit your resume even if your desired job is not listed. THRIVAS is a leader in staffing and recruiting services. With our knowledge and experience we are often able to fill our client job orders prior to posting the position online. If your resume is in our database, you will be considered for job opportunities that may never be posted online or readily known to the general public. This job may not be available at the time of your resume submission, however, we are always accepting new applicants and upon your resume submission our recruiters will conduct a job search for you based on our current and future openings.