Remote Customer Service Representative

Website Thrivas Staffing Agency

Thrivas Staffing Agency is currently seeking a motivated and customer-oriented individual to join our team as a Remote Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients and candidates while working remotely from the comfort of your own home.


Respond to customer inquiries and provide accurate and timely information via phone, email, and chat platforms.
Assist clients and candidates with various inquiries, such as job postings, application status, and general information about our staffing agency services.
Act as a liaison between clients and candidates, ensuring effective communication and problem resolution.
Maintain a high level of professionalism and customer satisfaction in all interactions.
Update and manage customer information in the agency’s database.
Collaborate with team members to optimize customer service processes and improve overall efficiency.

Previous experience in customer service or a related field.
Excellent verbal and written communication skills.
Strong problem-solving abilities and the ability to handle challenging customer situations with empathy and professionalism.
Proficient computer skills and familiarity with customer service software and databases.
Ability to work independently and remotely while maintaining productivity and meeting deadlines.
Flexibility to work varying shifts, including evenings and weekends, as needed.
High school diploma or equivalent; additional education or certifications in customer service or related fields are a plus.

Competitive salary based on experience and qualifications.
Remote work opportunity with flexible scheduling.
Ongoing training and professional development programs.
Collaborative and supportive work environment.
Opportunities for growth within the organization.
Health insurance and retirement plans (if applicable).

All job searches are kept confidential. We will never contact your current or former employers, or send your resume to a company, without your consent.

Please note that we do not post all of our jobs on our website. If you submit your resume our recruiters will conduct a job search for you based on all of our jobs.

Thrivas is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status.

By submitting your information you will automatically be signed up for Job Alerts and The Career Blog. The emails will provide you with career insights powered by Thrivas. You may click the unsubscribe link on the emails if you would like to be removed from the Job Alerts and The Career Blog email list.

This job may not be available at the time of your resume submission, however, we are always accepting new applicants.

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