Customer Service Representative TEMP

Website Thrivas Staffing Agency

A nationwide medical insurance provider is hiring temporary call center agents in Fort Lauderdale, FL 33309. Pay is $16.50/hr. The position starts right away and is expected to last approximately 4-5 weeks. There is potential to become a full time permanent position for the right person.

SCHEDULE: Monday – Friday flexible schedule 9:00 a.m. to 7:00 p.m. No weekends.

Duties: Working from a script the customer service agent will work in a busy call center environment answering inbound customer calls. Greet each call with a friendly voice and answer questions regarding an upcoming seminar they have registered for. Ensure potential members have been given the date/time and location of their appointment. A script will also be provided to determine member eligibility. Paid training is provided.
Experience in a call center environment, medicaid, medicare, credit card environment is preferred but not required.

Minimum Requirements
1+ year call center/customer service or phone experience required
Attention to detail; able to follow a script
Basic data entry skills for note taking
In-office work only. No remote or hybrid schedule

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