Customer Service Help Desk

Website Thrivas Staffing Agency

A nationwide insurance underwriter is currently hiring an Customer Service Help Desk in Plantation, 33324. The position is a temporary contract and offers full time hours. Pay is $21.00 + free parking. Contract is expected to last 3 months and may become permanent.

About the company: This is the corporate office (HQ) for a large nationwide insurance company. The company is stable and employs over 1,300 staff in their main office. They offer competitive benefits and an employee friendly environment where you are rewarded for your hard work. Temporary staff are regularly offered permanent positions.

About the position: Take inbound phone calls or emails from business partners regarding questions or concerns as it relates to the business contracts and processes/services offered. Create & submit an internal ticket and assist with the resolution of concerns and update business partners via email or customer service follow up phone call.

Minimum Requirements
Strong communications skill (oral & written)
Must have 2 years of strong customer service or help desk experience
Intermediate computer skills
Type 35 wpm

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