Customer Service & Contact Center Staffing Agency

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Staffing Solutions throughout the U.S.

5 star ratings from leading organizations throughout the U.S. since 2008

Specialized customer service staffing agency services

Customer Service Representative

Customer service representatives (CSR) interact with customers to process orders, provide information about products and services, and resolve issues.

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Call Center Agent

Call center agents usually work for a contact center and handle phone or email inquiries from customers. They determine customer needs and provide solutions.

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Client Relations Associate

Client relations associates make sure that customers are satisfied with the company’s services and products while building and maintaining a relationship.

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Client Services Coordinator

Client services coordinators are responsible for ensuring tasks are completed. They field customer questions and complaints and work to ensure all clients are satisfied.

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Member Services Specialist

Member services specialists greet guests and answer calls, field questions and concerns, provide services, and explain benefits and policies to members.

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Customer Service Manager

Customer service managers train and manage the rest of the customer service staff. Responsible for developing their skills to meet customer satisfaction goals.

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Remote Customer Service

Remote cutomer service refers to a customer service job that can be performed outside of an employer’s office. Also known as virtual, work from home, or telecommuting jobs.

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Temp Customer Service

A temporary customer service representative works for a defined period of time or until a certain project is completed. This provides flexibility for employers and employees.

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Entry Level Customer Service

Entry level customer service jobs provide an excellent way to gain valuable industry experience as an employee. They are also a great way for companies to hire motivated job seekers that can be trained.

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1st Shift Customer Service

The hours for a 1st Shift job are typically between the hours of 9 a.m. and 5 p.m., although the times can vary. 1st Shift jobs are sometimes referred to as morning jobs or morning shifts.

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2nd Shift Customer Service

Second shift hours are typically 5 p.m. to 1 a.m. (afternoon shift). The second shift may be right for you if you prefer working late and resting in the mornings, or if you have other commitments early in the day.

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3rd Shift Customer Service

The 3rd Shift covers overnight hours, roughly 12 p.m. to 8 a.m. While this can be hard, perks may include a lack of traffic, ability to hold a second job or to be available to care for children during the day.

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Thrivas provides staffing agency and employment agency services for many other customer service and contact center positions, including: Customer Success Director, Call Center Director, Business Relationship Manager, Contact Center Manager, Claims Associates, Contact Center Collections, Customer Care Representatives, Customer Research Specialists, Enrollment Specialists, Inbound Sales, Outbound Sales, Retention Sales, Bank Tellers, Account Coordinators, Client Relations Specialists, Concierges, Service Advisers, Member Services Representatives, Help Desk Analysts, Tech Support Representatives, Patient Care Coordinators, Front Desk Associate, Receptionists, and more.

Gain access to millions of job seekers

For over a decade Thrivas has been focused on exceptional customer service and giving our clients what they want: flexibility and access to talent. This is what our clients value most from us and what they say we are best at providing.

We offer direct hire, temp to hire and temporary staffing and recruiting services for customer service jobs

Direct Hire

We find candidates for permanent positions that start directly with your company.

Hire permanent customer service staff

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Temp to Hire

We place a Thrivas employee with your company to work on a temp to hire basis.

Hire temp to hire customer service staff

Find a temp to hire customer service job


We place a Thrivas employee with your company to work on a contract basis.

Hire temporary customer service staff

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Remote Staffing Agency

Remote jobs have become more popular over the years and Thrivas has been right there with the transition to help employers and job seekers find the flexibility they need. Also known as virtual jobs, remote jobs are when Thrivas places an employee with your company and the employee works from home or outside of your office. Remote jobs can be full time or part time and permanent, temp to hire or temporary. Contact Thrivas today to hire a remote worker.

Hire remote employees

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Featured customer service jobs

Remote Customer Service Representative (Financial Services)

Financial services firm is currently hiring a remote Customer Service Representative. The position is full time with hours Monday through Friday from 9:00 a.m. until 5:00 p.m. The company offers a full incentive and benefits package that includes; medical, dental, vision, 401k paid time off and a casual office dress…

Call Center Customer Service Specialist (Remote)

A commercial and residential cleaning company is currently hiring multiple Customer Service Representatives. This is a full time position Monday through Friday. Remote work and overtime available for evenings and weekends. Overtime is not required. The position will provide full benefits after the successful completion of a probationary period. The…

Customer Service – Collections Representative

A large company is currently hiring a Customer Service – Collections Representative. The position is full time and permanent. The office is open Monday through Friday and provides some flexibility in the schedule. The company provides full benefits after a short probationary period. Regular opportunities for pay increases and advancement….

Insurance Customer Service Representative (Part Time Remote)

An established insurance company is currently hiring a Part Time Customer Service Representative for a remote job. The position is part time and the work schedule is flexible. The company is seeking an individual who has worked as a call center customer service representative, front desk receptionist or possibly performing…

Remote Customer Service Representative (Cosmetics Company)

Large cosmetics company is currently hiring several remote Customer Service Representatives. The company is hiring for full time positions Monday through Friday 9:00 a.m. until 6:00 p.m. Full benefits are offered after a short probationary period. There are regular opportunities for pay increases and advancement within the company. Applicants should…

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Career insights powered by Thrivas

How to Find the Right Customer Service Staffing Agency

Customer service is a critical component of any business, and having the right staff in place can make all the difference. But finding top-quality customer service staff can be challenging, which is why many companies turn to staffing agencies for help. If you’re looking for a customer service staffing agency…

Advantages of Using a Specialized Customer Service Staffing Agency

When it comes to running a successful business, exceptional customer service is key. However, staffing a customer service team can be a time-consuming and expensive process. That’s where a specialized customer service staffing agency, like Thrivas Staffing Agency, comes in. Using a staffing agency can offer a variety of benefits,…

Can staffing agencies help hire Customer Service Managers?

Customer service is a critical aspect of any business, and having the right people in leadership positions can make all the difference in creating a positive customer experience. As a result, many businesses are turning to staffing agencies to help them find qualified candidates for customer service manager roles. What…

Staffing Agencies for Technical Support Specialists

Are you struggling to find qualified Technical Support Specialists for your business? Look no further than staffing agencies that specialize in technical roles. What are Technical Support Specialists? Technical Support Specialists are skilled professionals who help customers troubleshoot technical issues. They are responsible for providing exceptional customer service while also…

The Importance of Hiring Multilingual Customer Service Representatives and the Benefits of Using Staffing Agencies

In today’s globalized world, it’s becoming increasingly important for businesses to cater to customers from different linguistic and cultural backgrounds. Providing customer support in multiple languages can help companies build stronger relationships with their customers, improve customer satisfaction, and even expand their business into new markets. However, finding and hiring…

Benefits of Using a Customer Service Staffing Agency

In today’s competitive business world, providing excellent customer service is crucial for the success of any organization. However, finding the right talent for customer service positions can be a challenging and time-consuming task. This is where a customer service staffing agency can help. In this blog post, we will discuss…

Qualities to Look for in a Customer Service Staffing Agency

As the customer service industry continues to grow, the demand for skilled and qualified customer service representatives is on the rise. However, finding the right employees to meet your organization’s needs can be a challenging task. That’s where a customer service staffing agency comes in. But how do you choose…

How Customer Service Staffing Agencies Save Time

Are you tired of spending countless hours sifting through resumes and conducting interviews for your customer service team? Have you considered partnering with a customer service staffing agency? Not only can they provide you with top-quality candidates, but they can also save you a significant amount of time. In this…

Customer Service Temp Agencies: Why They’re Vital for Your Business

When it comes to running a business, customer satisfaction is key. However, managing customer service can be a time-consuming and challenging task. That’s where customer service temp agencies come in. Customer service temp agencies specialize in finding and hiring talented individuals to fill customer service roles. They can provide your…

How a Customer Service Staffing Agency can Provide High ROI for Your Business

When it comes to hiring staff for your business, finding the right candidates can be a time-consuming and costly process. This is particularly true for customer service roles, where you need to find individuals with strong communication skills and the ability to handle challenging situations. One solution to this problem…

Tips for selecting the right customer service staffing agency

When it comes to building a strong customer service team, selecting the right staffing agency can make all the difference. A good staffing agency can help you find talented individuals with the right skills and experience to provide exceptional service to your customers. But with so many staffing agencies to…

Different Customer Service Jobs that Staffing Agencies Can Help a Business Recruit For

In today’s fast-paced business world, providing exceptional customer service is essential to stand out from the competition. Whether you’re a startup or a well-established company, having the right customer service team in place can make or break your success. That’s where customer service staffing agencies come in. Customer service staffing…

Hiring Call Center Representatives Through Staffing Agencies

A call center is a crucial component of any customer service operation, and hiring the right call center representatives is essential to ensure success. While many businesses prefer to hire in-house, working with call center staffing agencies can be a smart choice. In this article, we’ll explore the benefits of…

Staffing Agency Services for Virtual Customer Service Representatives

Hiring virtual customer service representatives can be challenging for businesses. It’s essential to find candidates who are skilled in providing customer support and can work independently from a remote location. Fortunately, staffing agencies for virtual customer service representatives can help. These agencies specialize in recruiting, screening, and hiring highly qualified…

We help companies, just like yours, connect with the talent they need

Why Hire with Thrivas? Reduce Costs, Reduce Hiring Risks, Access Talent, Save Time, Increase Flexibility, Competitive Advantage