Phone interviews are a common method today for companies that are interviewing potential candidates for an open position. They want only those that are best qualified and phone interviews are a means for determining those that quality for an in-person interview. That said, it’s important that your phone interview leave a good, lasting impression on the employer so that you can land the actual in-person interview, to get one step closer to being offered the position.
The interview tips listed below from Thrivas, a leader among staffing agencies in Miami, will help you identify what should be and should not be done when undergoing a phone or in-person interview.
Phone Interview – Do’s
- Be Prepared – prior to your interview make a list of your accomplishments, weaknesses, strengths and answers to the most common questions asked during an interview.
- Resume – Always have your resume right in front of you when doing a phone interview because you will be referencing it when discussing your past and current work experiences.
- Paper & Pen – Take notes during your phone interview on a piece of paper.
- No Distractions – Always ensure you are somewhere without distractions; this means turning off the TV, radio or ensuring no other ‘noise’ or distractions are present during the phone call.
- Take Your Time – It’s okay to pause and think for a moment when responding to a question by the employer. You should speak clearly and slowly and with confidence.
- Smile – Smiling can’t be seen while doing a phone interview but it can project the positive tone that smiling brings about.
- Thank the Employer – After the phone interview send a ‘thank-you’ to the employer, letting them know you appreciate their consideration and to recap on your interest in the job.
Phone Interview – Don’ts
- Keep it Clean – It is not okay to chew gum, have candy in your mouth, eat anything or smoke while in an interview.
- Rambling – It’s common for some to start rambling during an interview (often due to nerves) but try to keep your answers direct and right on point, leaving out unnecessary details.
- Be Considerate – Never interrupt when the interviewer is speaking; this is something employers pay close attention to, believe it or not.
- Unnecessary Details – You might feel a ‘story’ is appropriate when answering certain questions, however it is not. Answer as ‘directly’ as you can, not including too much information.
- Boss Bashing – Never talk ill about your former employers because this reflects badly on you and will likely automatically eliminate you from any chances of getting the position.
In-person Interview – Do’s
- Do Your Research – It’s important that you know about the company you’re trying to be employed with. Learn more about what they do and then find out what you can about the people, or person, that will be interviewing you.
- Practice – Like you would with anything, practice your responses to the common interview questions and try to keep them related to the company.
- Job Details – Familiarize yourself with the actual job description and try to focus on answering in ways that portray how you are an ideal fit for the responsibilities.
- Appearance – Suits are always a good choice for dressing for an interview, but business attire (pants, top, blazer, etc.) can also make an impression.
- Resume- Make sure to bring along a handful of copies of your resume because they won’t always have it on hand, but you will be prepared and that makes a good impression.
- Early Arrival – You don’t want to be significantly early, but arriving at least 15 minutes allows time to gain your composure, fill out any necessary paperwork or forms, and to collect your thoughts before your actual interview.
- Directions – Make sure you know where the location is and that you can get there without any problems to avoid any risk of being late.
- Take Time – Try not to rush when answering a question and instead allow yourself a minute to form the best response.
- Clarify – If you aren’t sure what the interview is asking, simply ask for clarification.
- Thank You’s – Always send a thank-you note or letter to the person or people you interview with, thanking them for their consideration and restating your interest in the job.
In-person Interview – Don’ts
- Be Windy – Talking too much or providing too much information can be a turn-off to interviews so make sure your answers directly answer their question and are short and sweet, to the point.
- Former Employers – Never speak ill of your former employers.
View more information from Thrivas Staffing Agency on our Google Plus page.
Find a job by searching below
- Call Center Rep Work From Home
Hire Standard Staffing — Columbus,OHPosition: Remote Benefits Representative Company: American Income Life (a proud member of Globe...
- Distribution Warehouse Associate
Abercrombie & Fitch — New Albany,OHOur distribution network is built to deliver stock to our stores and fulfill direct-to-consumer orders with speed and efficiency. Merchandise is shipped to our distribution centers ("DCs”), where it is...
- Remote Customer Service
Hire Standard Staffing — Columbus,OHPosition: Remote Benefits Representative Company: American Income Life (a proud member of Globe...
- Yard Coordinator
MVT Holdings — Groveport,OHJoin the MVT Family! Mesilla Valley Transportation is now hiring a Yard Operations Coordinator in Groveport, OH!!! The Yard Operations Coordinator is responsible for maintaining the terminal yard and equipment...
- Front Desk Clerk
Home2/TRU Grove City — Columbus,OHFront Desk Clerk – Home2 Suites / Tru by Hilton, Grove City, OH Pay: $16.00 per hour Position Type: Full-Time BenefitsBenefits begin 30 days after hireMedical...
- Data Entry Clerk Work From Home - Part-Time Focus Group Participants ($750/Week)
Apex Focus Group — Columbus,OHSeeking motivated individuals to participate in National Focus Groups and Clinical Trial studies. Earn up to $750/week in your spare time. Must register and apply to see if you qualify.
- Data Labeling Specialist: Remote Contract
Workada — Columbus,OHWorkada produces high-quality labeled data for advanced technology systems. Our team reviews, categorizes, evaluates, and quality-checks digital content so those systems can better understand information and handle real-world tasks. What...
- Machine Operator – Paid Training | $19.25/hr | 7 Days Off Every 2 Weeks
Adecco — Columbus,OHMachine Operator – Paid Training | $19/hr | 7 Days Off Every 2 Weeks Location: Delaware, OH Pay: $19.25 Night Shift: Earn a 10% shift differential Schedule:...
- Customer Service Rep - Tech Products (Seasonal, Remote)
Concentrix — Columbus,OHJoin our award-winning "One Concentrix" team as a Customer Service / Tech Support Rep! We're looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of...
- Medical Equipment Customer Service Representative
Rotech Healthcare — Columbus,OHAbout Rotech Join a Leader in Home HealthcareAt Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader inventilators, oxygen...
- Telephone Screener (Remote)
Hire Standard Staffing — Columbus,OHPosition: Remote Benefits Representative Company: American Income Life (a proud member of Globe...
- Customer Service Representative
XPO — Columbus,OHWhat you'll need to succeed as a Customer Service Representative at XPOMinimum qualifications:* 2 years of customer service experience* Strong computer, typing and 10-key skills* Experience with Microsoft Office* Available...
- Customer Service Representative - Health
quantum-health — Dublin,OHDescription Who We Are Founded in 1999, Quantum Health is an independent healthcare navigation organization headquartered in Central Ohio. We believe no one should have to navigate the complexity of...
- Senior Customer Service Specialist
Oracle — Columbus,OH**Job Description****_U.S. citizenship required due to client contracts. Position must be performed on U.S. soil. Ability to obtain the appropriate government security clearance is required._****_This role follows a hybrid schedule...
- Customer Service Rep $19.15/hr
Veterans Sourcing Group — Columbus,OHCustomer Service Rep - $19.15/hr Columbus, OH Preference for 1 of the following criteria: • College Degree • Previous contact center experience Position Description Client Support Service...
- Customer Service Representative
Graybar Electric Company — Columbus,OHMake a difference.As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an...
- Honda Manufacturing Assembler – East Liberty, OH
Adecco — Dublin,OHStart at $23.15/hr — No Experience Needed! Honda Hiring in East Liberty ...
- Performance Tester Columbus - OH - Ohio
Sierra business solution LLC — Columbus,OHJob Title: Performance Test Lead (NeoLoad, Load & Scalability Testing) Location:Columbus, OH Duration: Contract Roles & Responsibilities The candidate will be responsible for...
- IT Service Support Analyst 2
Ohio State University — Columbus,OHScreen reader users may encounter difficulty with this site. For assistance with applying, please contact If you have questions while submitting an application, please review these frequently asked questions. Current...
- Warehouse Associate, Inbound
Cardinal Health — Columbus,OHSchedule: Monday- Friday 5:30AM - 1:30PM or until the work is completed, overtime expectedWhat Warehouse Operations Contribute to Cardinal HealthWarehouse Operations ensures an uninterrupted flow of life saving drugs through...
- Personal Care Assistant PT 7am-3pm
Wallick Communities — Columbus,OHDescription Personal Care Assistant / Caregiver Location: Oakleaf Village and The Grove Job Type: Full-Time, Part-Time or PRN Pay...
- Call Center Pharmacy Technician
Giant Eagle — Columbus,OHJob Summary Central Processing is a centralized pharmacy operation with locations in Columbus, OH and Freedom, PA that provides clinical support to our patients and data entry support to our...
- Customer Service Rep - Healthcare (Seasonal, Remote)
Concentrix — Columbus,OHJoin our award-winning "One Concentrix" team as a Healthcare Customer Service Representative Seasonal! We're looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world's...
- Customer Service Representative
Foxen — Columbus,OHWho We Are:Foxen advances financial wellness through multi-family real estate. Founded in 2018 and headquartered in Columbus, Ohio, we provide we provide a platform of compliance solutions for multifamily property...
- Customer Service Advisor
Wesbanco — Columbus,OHSummary:Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Customer Service Advisor's (CSA) are charged with providing excellent customer service while...
- Customer Service Representative
West Shore Home — Columbus,OHCustomer Service SpecialistColumbus, OH (Onsite) Monday-Friday | 7:30am-4:00pm | Full-TimeLooking for a stable, full-time opportunity where you can help customers and grow with a fast-paced company?West Shore Home is hiring...
- Remote Video Game Tester – 5-10 Hours/Week, Earn Up to $500+ Per Game
Babki LLC — Grandview Heights,OHWe're looking for passionate gamers to join our elite group of mobile game testers. Get paid to play and test the latest games. $500+ average monthly pay 5–10 hours per...
- Customer Service Representative
Boyd Group Services — Columbus,OHCompany: Gerber Collision & GlassGreat Teams Don't Happen by AccidentBuilt with Intent. Driven by YOU.At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive...
- Customer Service Representative
U Haul — Columbus,OHReturn to Job SearchCustomer Service RepresentativeAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Customer Service Representative
Graybar — Columbus,OHMake a difference.As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an...
- IT Lab Support
TEKsystems c/o Allegis Group — Columbus,OHIT Support Specialist (Laboratory Environment) We are seeking an enthusiastic and detail-oriented IT Support Specialist to support technology within a laboratory setting. In this role, you will...
- Customer Experience Coordinator
TJX Companies — Columbus,OHMarshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development....
- Package Sorter - Immediate Hire
AD | MatchMeJobs — Columbus,OHNew Warehouse Positions Open. No Experience Required. Hiring Now. Apply Today!
- Inventory Control Associate - Overnight - Full-Time + OT
Sally Beauty Supply — Columbus,OHInventory Control Associate - Overnight - Full-Time + OTSally Beauty Holdings - Distribution CenterLocation: 4309 Janitrol Rd., Columbus, OH 43228Conveniently located near I-270 on the west side of ColumbusThis is...
- Security Guard - Immediate Openings
Securitas — Columbus,OHData Center Security Officer Pay Range: $18.50-21.75/ hour Why Join Securitas? Weekly Pay: Get paid every...
- Customer Service Representative
Vista Packaging Logistics — Columbus,OHThe CSR will be an essential team member focused on customer service through inputting orders, client communication, work order releases, due date management, and organization. This key associate will be...
- Porter
Asset Living — Columbus,OHLocation Name: Berwick Grove COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of...
- Contact Center Representative
Pro Exteriors MN — Columbus,OHIntroduction Join our dynamic team as a Contact Center Representative and be the voice of our company to our valued customers. You will play a pivotal role in delivering exceptional...
- In-Store Appointment Setter
COLUMBUS WORTHINGTON AIR — Columbus,OHCompany Name: Columbus Worthington Air Overview: ...
- Warehouse Equipment Operator - Full Time
McKesson — Columbus,OHMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are...